Engineering Vibrant Connections for the Golden State Warriors’ New Home
In the fall of 2019, tech-savvy fans entering the new Chase Center in San Francisco were amazed at what they saw: a sparkling, modern arena to enjoy NBA games with their home team, and to take in a range of world-class sports and entertainment events. What was invisible and completely revolutionary was the custom-built Wi-Fi technology and state of the art network – around, above and even beneath them – that connected them to their teams, friends and other fans, and the venue’s rich amenities.
Chase Center currently boasts an 18,064-seat sports and entertainment arena, 100,000 square feet of retail and food and beverage space, and 580,000 square feet of office space in two buildings.
Designed and built by M S Benbow leveraging technology from Aruba, a Hewlett Packard Enterprise company, the converged network represents a new standard of excellence for both arena visitors and owners/operators. But MSB didn’t just build today’s state-of-the-art network: Chase Center is designed to anticipate and integrate new emerging technologies. Here are just a few innovations involved in creating this cutting-edge, high-performance, high-density wireless and converged network:
- Nation’s first arena under-seat antenna deployment, which enables the highest density of capacity in network architecture while greatly streamlining maintenance
- Wayfinding technology that leverages Bluetooth architecture that engages visitors from the moment they arrive for an optimal experience
- Kiosk ordering for concession areas to boost sales and reduce customer wait times
- Top-of-the-line security allowing coaches and players to communicate without interference
- Support for sophisticated location-aware marketing strategies
- Broad-based suite of network services to support building operations, from sound and lighting control, to A/C and physical security.
Technology experts would marvel at the complexity of this converged network solution and its elegant integration of core networks, switches and routers, firewalls, and extremely diverse hardware and appliances. The bigger story is how this synchronized network removes the distance between Chase Center’s owners and visitors – allowing for a seamless exchange of value in this extraordinary and beautiful new San Francisco landmark.
The timeline on the implementation phase of the project – 6 months from start to completion – posed almost as big a challenge as the technology. The opening weekend the San Francisco Symphony and Metallica were set to entertain 18,000 fans at the Chase Center’s inaugural event, and in fact, the show did go on!
TechTalk: How We Connect Fans, Teams, Owners and Venues
Our goal was the deployment of a best-in-class high density wireless network with a robust, converged wired network at the largest and most complex venue technology project of its kind in scope, size and network capability. MSB provided engineering, project management, construction and programming services for the fully integrated converged network system providing seamless connectivity to Golden State Warriors and Chase Center guests. In addition, MSB interfaced with more than 30 different stakeholders from the Architects to General Contractors.
The network hosts a 20-GB fiber-linked network providing enough bandwidth to support high-volume multi-media guest experiences and location services throughout the venue and surrounding 11-acre district.
MSB’s innovative design solution for the converged network system included using 1,728-strand fibers to maximize capability and support new technologies including approximately 750 upcoming Wi-Fi 6 access points (APs) and 280 switches. In all, the network infrastructure boasts 600 miles of fiber optic cable for the network backbone, 300 miles of copper cable and 30 network closets to support all systems and applications requiring IP data connectivity, including Voice over IP (VoIP)-enabled wireless, cellular DAS, HD streaming and audio operations.
- RF & Network Design
- Technology Consulting
- UPS Power System Design and Implementation
- MDF / IDF Equipment Layouts
- Project Management
- Construction Management
- Network Integration Services for all Building Operations & Vendor Sub-systems
- RF Tune / Optimization
- Network Redundancy / Fall-Over Testing
- Live Event Support
- Remote Event Support
- Remote Network Monitoring
- System Maintenance