World-Class Theme Park

Guests don’t seek out attractions with fast wireless speeds, but it’s the backbone of an engaging environment an unforgettable customer experience, nonetheless. Next to a park pass and credit card, nearly every visitor has a smartphone or wearable device. Social media is redefining the guest experience. As the demands for bandwidth and coverage continue to expand, reliable wireless is tantamount to delivering the highest level of hospitality.

With its experience designing high density, high-performance wireless networks at large venues such as stadiums, arenas and convention centers, M S Benbow & Associates was up for the challenge of delivering fully redundant coverage available anywhere on the park’s property.

MSB has deep expertise and technological know-how designing masterful custom-built wireless networks for some of the most high-profile large public venues in the United States. In 2019, MSB teamed with Aruba, a Hewlett Packard Enterprise company, to deliver a future-proofed WLAN for Silicon Valley’s new technological powerhouse arena, the $1.4 billion Chase Center.

Just as much care was taken when preparing a large-scale fully redundant wireless network that would provide 100% coverage for guests of a major U.S. theme park. Partnering again with Aruba, the system is supported by the property’s robust network infrastructure which features a new Cisco switching backbone. The Wi-Fi network deploys thousands of Aruba access points to provide tertiary coverage so park-goers are within reach of three access points at anytime, anywhere on the property.

The state-of-the-art network will not only provide seamless connectivity. Special care was given to ensuring guests will experience coverage without ever laying eyes on the robust, wireless infrastructure that delivers the signals. MSB consulted with architects and artists on location of access points and selection of materials that could shield the hardware without interrupting RF signal in order to minimize visual impact of antennas and other wireless infrastructure to maintain the park’s aesthetics and artist’s intent for the guest experience.

San Mateo County

MSB and Kaizen Technology collaborated with county planners to design a high-tech rural broadband grant application package to fund infrastructure for residential areas, a community center, and drive-up internet cafés serving as Wi-Fi hotspots.

Engineering Solutions to Bridge the Digital Divide

Municipalities need professional guidance and expertise to seek out resources and technology to create a pathway to ensuring wireless connectivity to communities both remote and rural and urban yet isolated. Causes contributing to a lack of internet access vary by community and require diverse solutions.

MSB’s rural broadband grant application services included technical engineering, wireless network conceptual design, planning, vendor coordination, and hardware selection to meet the grant requirements. The network solution incorporates a combination of low earth orbit (LEO) satellites for internet backhaul and last mile broadcasts utilizing CBRS and Wi-Fi frequency spectra.

“Our client’s grant application required a solution design and schematic from a licensed engineer. MSB’s experience designing internet access solutions for hard-to-reach areas was a key selling point. The team at MSB was collaborative and responsive to the requirements and tight deadlines. We look forward to working with them on more projects in the future.” – Dao Jensen, CEO Kaizen Technology Partners

The deployment of this broadband solution will ensure reliable, high speed internet connectivity for residents in the mostly rough, mountainous terrain of San Mateo County. In this economically challenged area, the network will establish a lifeline for public safety communications and serve as a catalyst for economic opportunity by facilitating civic engagement, furthering educational attainment and creating jobs.`